About us

We develop, implement and support solutions to exceed our client’s expectations by:

  • Providing a personalised online demonstration.
  • Conducting a structured fact-finding exercise.
  • Offering a proposal, scoped to achieve clients objectives.
  • Populating the solution to reflect client language and systems.
  • Delivering user training to ensure effective use of the solution.
  • Providing on-going support and relevant product development.

The BPO Team







Please click a team member for more information.




Steven Shaw - Director

Steven Shaw Steve has over 25 years business development, consultancy and management experience gained in varied sectors. This enables him to provide solutions mirroring client's operational requirements, budget and goals.

Dave Curran - Software Development Manager

Dave Curran Dave leads the Optimiser software team ensuring optimum solution development and performance, using proven SaaS technology software development skills

Julie Proudlock - Client Support Manager

Julie Proudlock Julie is an experienced training and customer services professional with a strong Public Sector background. She provides effective product demonstration, implementation, training and unrivalled client support.

Hailey Forster - Client Support

Hailey Forster Hailey offers clients solution information and arranges demonstrations to suit specific business needs. She also provides user and marketing support.

Jayne Hutchinson - Operations Executive

Jayne Hutchinson Jayne provides exemplary customer service and professional administrative services, supporting the achievement of company objectives.

Support Team

Support Team Our team provides a high standard of core activity support, including Finance, Administration, Communications and HR

Bespoke Software Development Team

Development Team Members of the original team have formed a new addition to Business Performance Optimisers services and provide bespoke software outside the Optimiser remit.

Business Performance Optimiser Ltd is committed to the development of cost-effective, practical and easy to use solutions that enhance business performance.