Information Request Optimiser is a low cost, time and resource saving user-friendly solution.
It records, tracks and provides reports on requests for access to information. It enables organisations to ensure that requests
are dealt with promptly, within legislation guidelines and appropriate timeframes. Freedom of Information, Environmental
or any Data requests are simply recorded, monitored and managed to conclusion.
Specialist I.T. or analytical user skills are not required as our comprehensive training, support and customisable help
function ensures ease of use. Data access is protected with preset user levels to maintain security and confidentiality.
A computer, internet connection and log-in details are all you need to use Information Request Optimiser.
Secure hosting, maintenance and solution enhancements are included. Additional hardware or system costs are eliminated and
data processing time is radically reduced providing a measurable return on investment
Information Request Optimiser encourages best practice whilst reducing administration
time and demand on resources. Reliance on ineffective paper-based systems is removed and Green initiatives are supported.
Click the example button below to view how information requests can be automated via your website.
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Example Page
Information Request Optimiser
Information Request Optimiser provides the ability to:
- Add an optional visitor interface to your website automating the request procedure
- Record individual requests and contact details received via any communication channel
- Record any fee that may be charged
- Record and monitor any request refusal
- Start, stop and restart response timer
- Assign actions and priorities with automated email notifications
- Send due and overdue action notifications
- Create, save, export and send custom reports
- Deliver high levels of service by tracking all communication from receipt to conclusion